BEWARE of X10.com. The customer service is terrible. I had got an RMA from them for a camera package that was terrible in quality. Also another RMA for a vcr package that their website added to my order when I clicked on a remote package instead. I keep contacting them about my returns, They have confirmed that they have recieved them. But they have differant excuses each time about why I haven't recieved the refund. I also ordered a security system for my daughetrs house for Christmas a couple of months before Christmas. It never came. When I contacted them to find out what happened they informed me they were out of the console and it would be 2 weeks after Christmas. I told them it was suopposed to be a gift what to do. They said tell my daugher to wait. What a joke. I still don't have the security system or my refund on the other RMA and it is 1-11-12. This company is a joke. Beware!
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