Usacomplaints.com » Internet & Web » Complaint / Review: Ibackup - Overage Fees. #800021

Complaint / Review
Ibackup
Overage Fees

IBackupis company could be summed up with two phrases: OVERAGE FEES

Simply ended my "9.95" 50GB membership after being billed $189!!! Only for 30 days! *Quota overages are billed in the price of $2.00 per gigabyte! *

And Also The insane component is I had been just copying about 20GB, however they explained that while you produce/remove/alter documents they do not sync and just create new documents about the ibackup host which means you need to positively preserve all of the a large number of identical documents produced on the machines! This sums to an extreme waste of period and opposes the precise cause you might buy this type of support within the first-place, comfort/inexpensive. To keep could be much more function than copying the documents yourself. After I named the payment division they served as though my criticism was program and were totally apathetic because they recited what appeared just like a scripted and accustomed reaction of how I ought to of browse the fine-print and that I was neglectful of the preservation of my consideration so when I requested to get a reimbursement or perhaps a partial reimbursement off the egregious costs, I had been informed there is nothing they might do. After I stated I'd prefer to stop my consideration I had been quickly aimed for their site and also the phone was suddenly concluded with no endeavor reconcile the consideration and maintain me like a client.

Their company seems to be for OVERAGE FEES

TERRIBLE customer support! Not service-oriented but instead such as the large banks, CHARGE pushed.

Business design = DISHONEST


Offender: Ibackup

Country: USA

Category: Internet & Web

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