Usacomplaints.com » Internet & Web » Complaint / Review: Ebay - PayPal New selling policy holds funds for 2 to 3 weeks or 3 days if you use their shipping services. #781030

Complaint / Review
Ebay
PayPal New selling policy holds funds for 2 to 3 weeks or 3 days if you use their shipping services

Recently Ebay has decided to change their payment policy.instead of receiving prompt payment through Pay Pal, they have decided to hold payments for up to 21 days for customers who have what they defined as a low buyer history.

A low buyer history is defined this way:

1) You have to sell roughly 50 items
2) Your sales activity has to be around $250.00
3) Your feedback score can't be less than 100%

I met conditions 2 and 3. As far as the first, their new policy claims I am 30 items short of meeting the goal.

This seems to be a slap in the face to existing customers such as myself who have done business on Ebay since the service was started. I have been a Pay Pal customer for over ten years. While I have had a few incidents with Pay Pal that are consistent with some of threads that are posted on here, Ebay has never been a problem (even though there are owned by the same corporation).

They claim that you can get your funds in three days is you do the following:

1) Use their shipping services, you will be credited to use the service.
2) Leave feedback.

Ebay will track the service and once it has been shipped, they claim they will release the funds.

The best way I have been told to handle this matter is to contact the Federal Trade Commission and file a report. Once enough people complain, something can be done about it. You can file a consumer complaint with your state Attourney General's office. There may come a time when a class action will be filled and maybe you will be compensated for this injustice.

Perhaps the new CEO can get the message that he is quite the grinch this Christmas holding onto funds to get a few more bucks while his customers become the victims.


Offender: Ebay

Country: USA   State: California   City: San Jose
Address: 2145 Hamilton Ave
Phone: 18003229266
Site:

Category: Internet & Web

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