Usacomplaints.com » Internet & Web » Complaint / Review: Getaroom.com - Getaroom.com is horrible. #764980

Complaint / Review
Getaroom.com
Getaroom.com is horrible

When I endured in the registration table and informed that my COMPENSATED, ESTABLISHED, room wasn't accessible which getaroom.com never confirmed the area, I had been apoplectic. I published administration at getaroom the next e-mail - they're awful:

Your support is awful. Just how can it's that I make a booking along with you, obtain a confirming mail, after which appear in the resortis sign in table to become informed the reservation doesn't occur, invest 45 (!) minutes waiting for somebody in your 800-number to get the telephone (after receiving disconnected three times), simply to inform me that the reservation wasn't 'approved' from the resort, This Is The first crazy thing. The second reason is that after I inquire about obtaining an instantaneous return your representative informs me that you simply cannot approach this immediately (you sure prepared the first cost instantly!) and informs me to not be worried about it (like I trust you once you screwed me about the space). After which doesn't have empathy concerning the proven fact that I'm sitting on a sunday evening in a resort reception with no space with every resort oversold. That which was the repetition thinking - I had been simply likely to get anything by myself. I'd to return towards the airport, re-rent an automobile, generate an hour or so back again to a buddy's home, and remain the night time there, losing $60 in rental and gasoline and getting an additional 2 hours out-of my entire life, all since your support CONFIRMS a reservation and expenses its clients if the space can be obtained or not. You're the not the type of support I'd like to complete business with - and that I'll publish this everywhere I - can on the web evaluation websites so everyone understands it to. You people are terrible. Really dissatisfied.


Offender: Getaroom.com

Country: USA
Site:

Category: Internet & Web

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