Usacomplaints.com » Internet & Web » Complaint / Review: CoreCommerce - Core Commerce, Charged Hidden Fees Every Month Even After Filed Complaint and asked how to eliminate the charges. #728855

Complaint / Review
CoreCommerce
Core Commerce, Charged Hidden Fees Every Month Even After Filed Complaint and asked how to eliminate the charges

Opened an eCommerce account with CoreCommerce (Sum Effect Software Co.) for a set amount each month. After some time with them, noticed there was an additional charge each month equal to nearly as much as the set charge. Upon filling out a ticket regarding the additional charge and specifically asking how to eliminate that charge, I was told that the charge was for Hard Disk Usage and the person addressing the ticket recommended that I delete all unnecessary photos and files. At no time in the addressing of ticket, nor when I called, was I told that any uploaded files were held on the server and would drive up the Hard Disk Usage. There was never a mention of eliminating these files nor was I told that they were contributing to the Hard Disk Overage.

Where I thought the issue had been resolved with my following the recommendations of the employee at this company, I was instead continually charged for the Hard Disk Overage each month until I called and cancelled. At the time I called to cancel I was given a lecture by the phone attendant on the necessity to read ALL OF THE TERMS AND CONDITIONS when signing up for sites.

Wow!!! This is a monumental ripoff and should be avoided at all costs. So not worth it.


Offender: CoreCommerce

Country: USA   State: Tennessee   City: Franklin
Address: 144 Se Pkwy Ste 260
Phone: 6157900823
Site:

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google