Complaint / Review
Market Tools - Zoom Panel
Promised improved rewards but changed and improved is anything but, lied about old rewards system being unavailable

This company went from having great real rewards to having ones that do not offer anything of value. I have been with this company for several years and have over 40,000. Points. I had held out because they kept saying that their rewards system would be upgraded to offer better rewards. When the "new and improved" rewards system was unveiled, it was apparent that this was far from true. I have contacted them several times and then was told that the old system "is history" by Sreenath Rao
ZoomPanel Member Support. When I emailed back and told her that I know that is not the truth because my cousin just redeemed his rewards in the old system a few days ago, she or he stopped responding to my emails.
All I want is to redeem my several years worth of points and then I will quit this survey panel.
I am disgusted with the lack of response and the "new and improved" rewards.
Sincerely,
Doc P