Hello, myname is Sergey. Since Big Tasked me several times to leave a feedback, therefore Idecided to write it down here
Ive placedan international order on April 8 with Big T Products, one of Amazonsellers. My package deliverywas expected on April 25 - May 10 However, Ive made a mistake when decided to buy from there. The item Iordered is restricted here because it's too expensive to import. Fedextracking showed that my package was stopped on April 18in STANSTED, somewherein Great Britain. I wrote aletter to Amazon, and they reasonably said that it is not their business: Because this order is beingshipped by a seller within our Marketplace section The seller should be able to helpyou with the status of this order. Ok. I wrotea letter on May 12 to Big T, and they reasonably said that it is not theirbusiness: As noted, all internationalorders are the responsibility of the customer to know their shipping laws forthe country they are shipping into. And: Once the item is returned to usand checked in by the warehouse, we'll be able to see the shipping rates fromFedex to determine the refund coming to your account. Ok. Itsaccepted. Today is 31thof May. Do I get myitem? Of course, NO! Do I get mymoney? Either Not! There arenot their problems. I made anorder, paid the price, wait for a month, checked with FedEx, Amazon, Big T, andwait almost another month. Nobody of them even e-mail without reminding toinform me regarding troubles, or details, or timing of this story. Obviously, there are all my problems. So, theywill be yours if you buy something from Big T and get any trouble withdelivery, or missing, or customs, or whatever I stronglyrecommend you NOT TO BUY ANYTHING from Big T. If you GETIN TROUBLE with your order, even if your package will be stopped halfway toyou, you must wait until it is returned to Big T, checked in by the warehouse, and then wait again. Big Tabsolutely doesnt care of you as a customer, and if something gets wrong withyour package you will WAIT FOR MONTHS FOR REFUND. Read thenegative responses: all the same.in fact, I stillgot nothing, yet. Yourssincerely, Sergey
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