Usacomplaints.com » Internet & Web » Complaint / Review: HughesNet - Changed service plan w/o notice. #684440

Complaint / Review
HughesNet
Changed service plan w/o notice

I've had HughesNet support for around 5 years. I've no option apart from satellite company where I stay. I'd something technology to my home 4 individual occasions within the last month and lastly determined the gear that I'd since 2007 was declining. I thought we would update (they charged me for installment) to new equipment. The individual environment this up should have likewise transformed my support strategy that has lower pace along with a smaller download allocation. After I named to obtain my strategy repaired towards the strategy I'd since I had been informed that strategy no further was provided. The consideration individual explained that I Would need to spend $60 monthly MORE due to their fresh equivalent strategy. This "new" strategy IS PRECISELY just like what I'd but having a greater cost. After I stated no, I needed my previous strategy repaired, I had been informed I really could obtain a discount of $30 monthly for a few months. I again stated no, therefore today he explained I really could possess the strategy reduced for six months. Well, I visited the boss without any greater results after which towards the supervisor again without any greater outcomes. Today I am awaiting a phone from "corporate" to determine easily could possibly get my support repaired to my prior strategy. I do not expect I Will get significantly. I'll revise this when I obtain a reaction but I'm like Iam being robbed. Altering my plan-without informing me is wholly inappropriate.


Offender: HughesNet

Country: USA

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google