Complaint / Review
Hewlett-Packard
Laptop Returned After Two Months Claiming Moisture and Dead Video Card

I purchased a Compaq Presario laptop Dec. I purchased an extended warranty the same day that I purchased this laptop. I sent it in to be fixed before my warranty expired. Wal-mart's insurance company sent it back to me after almost 2 months and told me that there was moisture in the computer and that the video card wasn't working at all. OK, where did the moisture come from I never spilt anything on this computer and if it was the video card then why wasn't it fixed??? I have tried on several occasions to get this computer fixed, but I have had no success.