» Internet & Web » Complaint / Review: - GameTap LLC Refusal to issue Refund, Extremely poor Customer Service. #662282

Complaint / Review
GameTap LLC Refusal to issue Refund, Extremely poor Customer Service

I purchased a year of GameTap service on 3-14-11 and requested a refund on 3-16-11 (which I have documented). That is 2 days, or, 48 hours which is within the time frame given by GameTap Customer Rep Luke in which refunds can be given. They refuse to give me my $79.95 back.

I placed four calls, leaving voicemails since it is always automated and never got a call back. My first email to them was to a Rep named Scott who never responded to my emails after the initial one was sent and it took messaging a few Admins on their forums to get any kind of response.

I highly suggest not doing business with them and if you have, to contact the BBB and FTC to have these criminals shut down.


Country: USA   State: Georgia   City: Atlanta
Address: 817 W Peachtree St NW Ste 510
Phone: 4045504590

Category: Internet & Web


Only registered users can leave comments.
Please Register on our website, it will take a few seconds.

Quick Registration via social networks:
Login with FacebookLogin with Google