I requested over $1000 value of item March. I never obtained a verification mail after my online purchase and following a couple of days I acquired worried. I tested my charge card record and also the cost choose to go through immediately. I attempted to get hold of the organization and there is never a solution at some of their telephone lines they provided. I tried every point for more than 2 months and that I never got a solution. Lastly I began randomly calling extensions to keep in touch with ANYBODY I really could access it the point. Following the 4th expansion I did so cope with to somebody in sales who'd nothing related to customer support. She was an extremely good individual and served me profoundly. Ended up there is an issue together since I'm Canadian and also have a Canadian charge card that didnot complement my delivery address in Utah, nevertheless TCP Worldwide didnot advise me of the and that I was left waiting considering my item was dropped or anything. Ultimately I acquired my purchase, plus they did facilitate it and so I obtained it on the Sitting. Our purchase was correct and anything I requested was there and proper. Nevertheless because of the insufficient customer support and capability to contact the organization when required I've didn't utilize TCP Worldwide later on until they create substantial modifications for their conversation.
0 comments