Complaint / Review
Orbit broadband
Orbit internet i have been customer for 8 years lately i have paid three years in advance i have done this two times totaling six years, lately service has been down. Antenna now needs reorenting and they will charge

I have been customer for 8 years. Service has dropped to nothing upon calling i get electronic answer. Which when i leave my call back number i receive no return call. And service is reported as due to ice storm way before ice storm.
I feel orbit is just a fraud.
After they read this service will probably be cut off with me still having two years services paid for.
I have ping reports form as long as year ago on company to verify my report,
i did last fall get return call about reorienting antenna it said there was 100.00 charge for the service.
I paid a insurance premium to cover this is my understanding so i guess it was just extra money for them to pocket.