Linden Labs, IE Second Life, uses a 1 sided TOS against their residents. A PA Judge ruled Linden Labs TOS illegal.
I have been in their game since 2007 and they terminated all of my accounts. I have thousands of dollars invested in this.
They have made it very difficult if not impossible to communicate with them. They asked for my ID and I sent it to them, a week later they said the case was closed because I did not submit what was asked for.
As a consumer, we have no rights with linden labs. I have filed a BBB complaint against them and Linden Labs has refused to respond to the BBB.
I have asked for a refund of all the money I have invested in their game or reinstatement of my account.
Residents in game harass other residents and one group in particular, the hells angels in second life, impostures of the real hells angels, terrorize other residents and Linden Labs does nothing to stop this. It has been left to the residents to defend themselves and when residents do just that and fight back, they get banned unfairly.
Linden Labs has been contacted numerous times over the years about the problems with these terror groups and they have refused to respond.
Linden Labs banned one resident for writing a critical blog about Linden Labs.
They also only offer full support to paying residents who pay 10 dollars a month to linden labs. If a resident does not pay this premium, they are treated like non humans and many times simply ignored.
It is wrong for Linden Labs to expect people to spend the type of money that they do and then simply ban them from the game and keep their money.
I am currently seeking legal action against Linden Labs if they do not respond soon and reinstate all of my accounts or refund all money spent in game.
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