We've had the same problem Karly had, but ours is still continuing. We have the number to cancel and have called it the last 3 months and they are still taking money from our account. We keep being told we will receive a conformation letter which we have yet to receive.
There is NOT a phone number on OUR bank statement, and it is NOT on OUR ORIGINAL disc that we down loaded to start the service that tells you to go on it to cancel.
Our bank will let us stop payment for $12.00 but, why should we have to pay for this.
Even then it only lasts for 6 months, they still have our account numbers and it could start right back up again. Wal-martconnect already owes us $100.00 to date. I guess we'll see what happens next month.
If this gets a rebutal, I hope it's not a wal-martconnect employee trying to save his job, or I hope his spelling and punctuation is better than Karly's illiterate responder.
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