Usacomplaints.com » Internet & Web » Complaint / Review: Prima Games - Primagames.com - Bait and Switch On Digital Purchases. #574729

Complaint / Review
Prima Games
Primagames.com - Bait and Switch On Digital Purchases

Prima Games has a long history of making strategy guides for video games so I went to their site to purchase one for a game I was having issues with. When I arrived at the site, I saw that you were able to purchase electronic copies and found that enticing. I looked up the game I needed and they offered me a 10-page preview of the guide. I opened the easily accessible PDF file, liked what I saw and continued to purchase the entire product. After checkout I found out the full version guide is jailed in their own version of Adobe software and the guide is nowhere near as nice & friendly as the sample was. You're restrticted in how you may view it, where you may view it and who may view it. This report however is not a complaint about the restrictions, those are a matter of opinion. I'm writing this because Prima makes very little to almost no attempt to let the buyer know of the restrictions of their products. The free sample is extremely misleading, causing customers (at least myself) to believe the product will be in the same format and type. My suggestion is either go to the store and purchase the physical copy or shop at one of Prima's competitors for a similar product that you will actually own after purchasing.


Offender: Prima Games

Country: USA
Site:

Category: Internet & Web

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