I have not used AOL in over 6 years. Well I get my phone bill recently, and find that there are charges on it for $19.95, with the name of Integretel and a phone number for questions. I call them to find out what it is, and they tell me AOL, so I call AOL or AOHell and tell them that I dont have an account and why are they billing me?
They inform me that there is an account and that it is being billed per phone bill. I asked them to cancel the account because I did not authorize for that to happen, and with me being the only person in the house I don't know who did. They assured me that it would be taken care of.
Well two months later I am still being billed for it, once again I call Integretel and they tell me that they can not cancel the services, and aol won't cancel them either.
If anyone has any ideas on how I can get this all taken care of I would appreciate it. I have informed aol and intergretel that I am not paying that portion of my bill every month, I am deducting that from the amount of the bill and am informing Qwest where to apply my payment to so they *aol and the other company* don't receive the payment.
I am ready to scream if not more over this... Just another reason to never never use aol!!!
0 comments