Usacomplaints.com » Internet & Web » Complaint / Review: Flashcoms - They sell you software that is supposed to be complete, then make you buy additional software to make it work. #570440

Complaint / Review
Flashcoms
They sell you software that is supposed to be complete, then make you buy additional software to make it work

I bought a software package that according to thier own website is a video recorder, uploader and converter all in one. Http://www.flashcoms.com/products/profile_recorder/overview/
The following is from their website Overview Video recorder enables site visitors to record and playback video/audio messages on your web site without any additional software installation. Video recorder can be easily integrated with your web site functionality and existing users database which allows using it as a solution for video galleries, A/V profiles, greeting messages and much more. The new version also supports video upload that enables users not only to record messages with web camera and microphone but also upload and convert their movie files (like YouTube). Video upload Video recorder allows users to upload video files from their computers and automatically convert them to flash video format (flv) just like YouTube. Maximum file size and a/v quality settings can be adjusted by administrator.

I bought this software for $249.00. Went to install it and the only thing included was a video recorder. Upon talking to their support I am informed that the Video recorder only includes a video recorder. That in order to get the uploader I would need to buy a module for $250.00 more. I am sure the converter would be another $250 but I am not even interested in finding out. This company and their website purposly misleads people into thinking thier product does certain things when it does not, and attempts to sell other modules to finally get it to do what it was represented to do to begin with.

Here is a copy and paste of support messages from them Tom | Tue, 16 Mar. 10:41


Offender: Flashcoms

Country: USA
Site:

Category: Internet & Web

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