I'm surprised from the degree of bad customer support, and also the unwillingness to remain behind advertised offers. Nowadays, after likely to the u verse site, to determine advertised campaigns, they'd a sizable display dedicated to the present unique of $400 when purchasing the multiple pack. After placing all the necessary products in my own wagon to get the $400 back, I visited about the link that claims "what campaigns might my purchase qualify for", also it constantly stated just $300 back. After attempting this many times, I chose to do a web-based Talk/Customer Care assistance. I had been first informed the present ended. I mentioned no, it claims under present specifics the offer runs from 2/7-2/10. He then stated merely that web offers are susceptible to change.
Today, from what I will observe, this really is baitandswitch, that we thought was illegitimate. He explained they'd alter the primary site to replicate these modifications, but by 2 hours later, it nevertheless claims $400 back. For that humble who put the order convinced that these were likely to obtain the marketed $400, they've a shock coming.
The client agent supplied no aid, and obviously didn't care easily chose to turn into a client or not. I dislike Timewarner, but I'll select a recognized demon over this chaos. This suggests in my experience that they're shady, unhelpful, and never worth using the services of.
I've screen catches of those excellent 'offers', along side my talk record, that we will soon be delivering to all of the related events. I'm ashamed, and you will be eliminating my telephone and web, that I presently complete AT&T.
Buyer Beware can be an understatement.
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