Usacomplaints.com » Miscellaneous » Complaint / Review: BJ s Wholesale Club - Free Trial Membership. #518495

Complaint / Review
BJ's Wholesale Club
Free Trial Membership

I obtained a postcard by having an offer to get a "Free BJ's Trial Account" a couple weeks before. It stated, "No-Risk BJ's Trial Account to get a the Least 60-Days, " showing that I'd to complete was provide my card towards the Member Services Table to trigger account. I applied to truly have a account but hadn't had one for a while, and so I chose to attempt them again as a result of this present. After I went as much as the client support table, the worker instantly went right into a processed talk about how exactly the free trial offer is just advantageous to one individual and it is just for 60 days (even though card claims a "the least 60-days, " that we do not truly understand anyway). She was obviously attempting to deter me out of this present.

After attempting to persuade me to register for that twelve months account which price $45 (that I politely rejected), she looked up my title in her pc and stated I had been not entitled to the free trial offer since I have have been an associate there once before. Nothing within the mailing suggested you could not have had a account there before. It'd been in regards to a year since I have was last an associate.

After I asked why BJis might deliver the present in my experience then, she easily ripped out the mailing (only occurred to possess one-under her table?) and noticed that BJ's had "no concept" who these were delivering it to, given that they were all resolved to "Buddy and Friend." Presented how rapidly she'd a reason for this, I evidently wasn't the first ever to request that issue. I'd imagined I obtained it as a means in order for them to get me back since I have hadnot been therein quite a while. She questioned this, stating it had been just for individuals who had never heard about BJis before!

She then directed towards the really good and small printing which mentioned this present was for brand new members-only. Our knowledge of a brand new member is one that isn't a present participant. Quite simply, you-can't get 60-days free of charge should you curently have a account. Well, this worker and today another worker began ganging on me, attempting to create ME experience as if I were attempting to con them right into a free account! The 2nd worker, particularly, was rude and attempted to embarrass me for looking to get my free account. Another client was standing there, and he or she directed to her and stated, "Well, thinking about obtain a free trial offer when this client has already established to pay for?" Which made no feeling whatsoever. I suppose I ought to have stated, "Um, perhaps since I've the friggin' trial offer membership card and he or she doesn't???"

BJ's went downhill for me and that I won't be returning. This can be a baitandswitch so far as I am worried. You appear at their request after which they attempt to drive you into spending money on a account. No thanks.

Goodbye, BJ's. Hi, Costco!


Offender: BJ's Wholesale Club

Country: USA   State: Virginia   City: Fairfax

Category: Miscellaneous

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