Usacomplaints.com » Internet & Web » Complaint / Review: Premium White - Took shipping fee for item, charged m/c twice for items not requested. #548561

Complaint / Review
Premium White
Took shipping fee for item, charged m/c twice for items not requested

Signed up for free sample of Premium White tooth whitening system. My credit card was charged for the shipping on 11/24/09. Product arrived 3 1/2 weeks later, with no contact info or phone number to cancel.

On 12/12/09 credit card charged 87.62 and again charged on 12/24/09 for the same amount. Of course I was charged overlimit fee for second charge.

I finally checked online for info about the company and found hundreds of complaints for same problem. I have since used chat line on their website to supposedly cancel order. We'll see.

I have filed a complaint with the FTC and Oregon's Attorney General's office. I will be filing a dispute with my credit card company, and most likely cancelling my card. To have to do this I find unbelievable. I had ordered a similar product from another company and their info was upfront and cancelling was quite easy.


Offender: Premium White

Country: USA   State: California   City: Aurora
Address: 22100 E. 26th Ave. #100
Phone: 8665286214
Site:

Category: Internet & Web

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