Usacomplaints.com » Internet & Web » Complaint / Review: Rejuvenate - Deceptive Advertising. #542074

Complaint / Review
Rejuvenate
Deceptive Advertising

I requested item on line, a promotional supply for $9.99 transport/handling. Present involved FREE 8 oz. Case Renewer mitt along with a FREE 16-oz Ground Refresher cleaner hood... Only pay shipping and handling. This elevated warning flags but I proceeded on to be able to browse the extra costs I would maintain for. Their site is extremely deceiving and didn't record any delivery or handling costs when I proceeded through the procedure. I found a full page to "Press to-Order" and, thinking I really could evaluate the order using the costs listed and stop easily desired to at that time, I proceeded once again. Unlike other the web sites that permit this, rejuvenate.com DOESN'T.instantly my $9.99 purchase converted into $38.96. After I published out their purchase verification there is no break down of the extra expenses apart from an overall total of $28.97 for delivery have been included. I named the organization straight (1 877-959-1234) and did obtain a live agent who focused me to "Annette" in customer support. She was friendly when requested to operate along the facts of the purchase. Works out the first $9.99 purchase has a delivery and handling cost of $4.99. The FREE Cupboard Renewer should be truly large and difficult to manage as costs for that FREE 8 oz. Container were $14.99! Then your FREE 16-oz. Floor Refresher also transported S/H costs of $8.99. Altogether...$38.96. I am conscious of the opportunity you consider with "managing" expenses but this moves beyond the light. NEVERTHELESS, the main criticism could be that you simply DON'T HAVE ANY OPTION to see the costs and create the best choice if you like to pay for the excessive cost. This really is misleading marketing and customers ought to be mindful this may be the fraud the corporation is tugging. Their come on marketing delivers out warning flags in most instructions and customers ought to be conscious of what their engaging in. Their site, nevertheless, is undesirable and really should be transformed. I terminated the purchase via customer support but "Annette" mentioned she couldn't approach it before following evening because she'd not yet obtained the purchase within their computer program. I'll need to call-back to confirm that my charge card costs may, actually, be corrected. Regarding the site deficiencies, she was indifferent about this. I inquired if there is someone else to keep in touch with when it comes to lodging a far more official criticism she mentioned that she'd simply create a "remark" within the order form to exhibit the reason behind termination of the purchase. Seems like the merchandise may be a great one, however the organization sure does not exercise honest company requirements, particularly when along with a few of the additional grievances I continue reading this website.


Offender: Rejuvenate

Country: USA   State: Florida   City: Miramar
Site:

Category: Internet & Web

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