Promosoft markets their Free Registry Fix program with a free computer scan. This scan will show that you have a significant amount of registry errors.in my case, over 1500 errors. When you purchase the program to remove errors, it does the scan again (before fixing anything) and only showed 4 errors.interesting!
Promosoft will not provide a customer service number. The only contact is via email or their live chat. I emailed to request a refund with no response from Promosoft.
I then used their live chat service and this is the record of communication;
Please wait for a site operator to respond. You are now chatting with 'Colin'
Colin: Welcome to our live chat service.
Colin: Hello
ST84171234: Hello
Colin: Please stay online while I pull up your records. Your patience is appreciated.
ST84171234: ok
Colin: Thank you for your patience...
Colin: Please tell me exact problem that you are facing.
ST84171234: I want a phone number for Promosoft customer service please
Colin: I am sorry to say we are here only for chat support.
ST84171234: How do I contact Promosoft?
Colin: We are here for our customer.
ST84171234: Answer my question then
Colin: Please tell me problem that you are facing.
ST84171234: My problem is Promosoft is a fraudulent company. Their product is garbage. I asked for a refund in an email with no response. Just proves what a terrible company promosoft is
ST84171234: Well?
ST84171234: No respnse?
Colin: Please hold one moment.
Colin: Thank you for your patience...
Colin: I have already forwarded your refund request to the concern department as I am not authorize to provide you refund Colin: Please wait for the email from the concern department. Colin: They will contact you ASAP. ST84171234: what is the phone number to promosoft?
ST84171234: no listing with 411... Go figure
Colin: You can contact us at [email protected]
ST84171234: I want a PHONE NUMBER!!!
Colin: I am sorry to say we are here only for chat support.
ST84171234: I copied and pated this convrsation to show what kind of customer service Promosoft has. It's garbage just like the product they fraudulantly market!
As you can see, they were not any help and I NEVER received an email from Promosoft.
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