Usacomplaints.com » Internet & Web » Complaint / Review: Hughes Net Systems - Doesn t work and no customer service. #532922

Complaint / Review
Hughes Net Systems
Doesn't work and no customer service

I moved to the country two years ago. No broadband Internet available except for Hughes net. So I ordered it
It was installed and never worked worth a darn. I called six times, and never got anyone to come out and check my system.
It finally quit working all together in May 09. I called. The system was out of warranty. They offered to send someone out, if I paid, $128.00 I think. I told them no. They didn't offer to send anyone out when it was under warranty.
I wrote a letter of complaint and received no answer. So I quit paying, thinking that would get there attention. Well they still didn't call, but turned me over to a collection agency. I still haven't paid and Hughes Net has made no effort to contact me about any problems I had with theirs system.
I would never get Hughes net again, They ignore thier customers, it was slow. I could have walked to the library quicker. I would never recommend them to anybody, My system was faster in the early 90s before broadband. Hughes is junk.


Offender: Hughes Net Systems

Country: USA
Phone: 8004289576
Site:

Category: Internet & Web

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