Hughesnet should be sued for false advertizing. Slower that dialup most of the time. Dealing with idiots who can't think for themselves in India. You can't get anything done in under 30 min on the phone. They can not transfer you back to someone in America that could help. You can never get anyone in India to fix a problem.
I suspended my service and when I tried to reconnect it some idiot turned it on on the wrong transponder and it took about 40 hours on the phone and talked to 10 different people finaly got someone in America that fixed it in 2 miniuts. Go figure.
There billing sucks also. Even if you are paid up for 6 months in advance you are charge for service of another month when you can't have it suspeneded for 2 days into the next billing cycle. Then they won't give a refund, they want to keep the money untill the next time you reconect service in max of 6 months.
I have had Wild Blue service before and will go back to them. At least you can talk to someone in America
0 comments