On oct 2nd I buy by web some gadgets for my children in H&H Champions' Group.
I am having 3 issues with them:
1) cost
2) no shipping
3) disrespect and poor therapy
First, I was established an overall total cost 60,90 $ and my charge card was costs 99 $.
H&H's explananation was or obvious or good, plus they never responded me when I requested them WHY THEY CONFIRM A COMPLETE ACCOUNT BY EMAIL IF, AFTERWARDS, THEY CHARGE AN EXCELLENT AMOUNT OF CASH (which, actually, doesn'tmake their present fascinating anymore when compared with others).
Then, on July 20th, 18 times after, I still hadnot obtained something and that I requested H&H what tackle they'd created about the bundle. Once they responded me I realized THE ADDRESS WAS NOT TOTAL, and that's why the spanish postal company (I reside in Italy) hadnot been ready to provide the bundle in my experience.
I told H&H my discontent and that I requested them to get a fast and great answer for me personally. DAVID HUNTER answered me THEY COULD NOT DO SOMETHING which I'd to hold back 60-days to document a state. I mentioned I really couldnot wait such a long time since my boy's birthday was coming quickly and that I had a need to get the gadgets before. DAVID HUNTER BUILT ME REALIZE THAT THOSE WERE THE GUIDELINES which "BECAUSE OF MY DISRESPECT, I'd NOT GET ANOTHER RESPONSE FROM HIM UNTIL HE'D A VIABLE ALTERNATIVE".
To review:
1) they cost me additional money (40 USD) than the things they verify by e-mail
2) they do not create te proper handle
3) I-donot get the cargo
4) they create brief function of my issue and my discontent
5) they make me understand they wont reply me "till they've a practical answer"... What's a "viable solution"?..
6) they permit themselves to qualify me a rude individual
7) I'm at this time without my cash, with no gadgets I Have purchased and without details about what's likely to occur.
Looking within the internet I came across more individuals who're really discontent about H&His support and poor therapy towards their clients. And so I submitted a on econsumer. Gov (Federal Trade Percentage of the united states), the website for cross border ecommerce issues. And that I got your decision to sum my criticism towards the others which are currently on the internet.
If you will find individuals involved to participate me, I'd prefer to have a US attorney to acquire punitive damages from H&H: they break the guidelines of what's said to be a normal and honnest company and also the enables themselves such inacceptable perceptions towards their clients.
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