Complaint / Review
Staples
Uniformed help sold me the printer and now does not have parts nor can they find them. Ripoff

I purchased a Canon Multipass F30 2 years ago, now it needs a new print head. Staples does not carry it nor can they find a part number for me. They sold me the wrong one first and I have to make a 70 mile trip for this. It would not fit my printer and they said they could not find on the web site they use. They suggested I buy a new printer.

When I purchased the printer from them I asked about the cartridges and how long they lasted, I was told they would last a long time. This is wrong. I went to get more ink and when I got home they were half full. I told them I would buy the refill kits and do my own. They told me this would not work because of the difference in the ink. This is wrong. The refill works fine.