Usacomplaints.com » Internet & Web » Complaint / Review: Staples - Uniformed help sold me the printer and now does not have parts nor can they find them. Ripoff. #51714

Complaint / Review
Staples
Uniformed help sold me the printer and now does not have parts nor can they find them. Ripoff

I purchased a Canon Multipass F30 2 years ago, now it needs a new print head. Staples does not carry it nor can they find a part number for me. They sold me the wrong one first and I have to make a 70 mile trip for this. It would not fit my printer and they said they could not find on the web site they use. They suggested I buy a new printer.

When I purchased the printer from them I asked about the cartridges and how long they lasted, I was told they would last a long time. This is wrong. I went to get more ink and when I got home they were half full. I told them I would buy the refill kits and do my own. They told me this would not work because of the difference in the ink. This is wrong. The refill works fine.


Offender: Staples

Country: USA   State: Missouri   City: Sedalia
Address: W. Highway 50

Category: Internet & Web

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