These BASTARDS froze my account because I had used their service too much.in order to verify that I was the owner of my credit card, they demanded a signed affadavit AND a copy of my Driver's License AND a copy of my Social Secuirity Card AND copies of the front and back of my Mastercard. And all i had done was use their service for three months and pay all of my credit card bills. I called my attorney and my bank. NO WAY WAS KEEN GOING TO GET ALL THAT INFORMATION! So, you know what these filty little f@#&*! Did?
They credited the most recent charges back to my Mastercard account and TURNED ME OVER TO COLLECTIONS!
It gets worse.
I tried to contact them 15 times. No reply. My attorney wrote them 3 letters. No Reply. My bank's fraud division wrote them 3 letters. No Reply.
So, I JOINED LIVE ADVICE.com and found a new advisor. Well, of course, KEEN blocked me off Live Advice when it came to May 8th. They also FU@*%# ME OUT OF $200 in membership bonus money that I was due, according to my Membership contract with Live Advice. Fortunately, my advisor let me pay her off KEEN. AS THEY ALL SHOULD.
It gets worse.
My sister-in-law (same last name) got kicked off KEEN.com the same way BECAUSE SHE WAS RELATED TO ME. This was according to MITCH, the "head" of trust and safety at Keen.com. She even taped the phone call. If anyone wants to hear it, contact her at
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