Teleperformance is by far one of the worst companies that I've ever worked for. For starters, a lot of their so-called "company policies" are completely unethical. The way they treat their customers AND employees is absolutely appalling! They are not in the business of providing "quality customer service" as they so often advertise. They are merely there to give loyal Verizon customers the run around. So in a sense, from a customer's standpoint, calling that 800 number is about as useful as a screen door on a submarine.
The company itself; They survive merely as a subcontractor. You're not actually employed by Verizon or Abercrombie when you work there, so don't go looking to them for any help with any problems you may be having, you won't get any. Management and HR are convienently located in a seperate office from the actual call center, so as a rule you won't be able to talk to them.
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