I have worked for Teleperformance for 8yrs... This past Tuesday I got FIRED. Why? Because I didn't use I.C.E. To their expectations!!! My customer service was ok, got pretty good scores. But I failed I.C.E. 6 times. My branch mgr. Said I wasn't trying. Failing to notice my last monitoring... I passed.
There have beens numerious rumors that they were getting rid of all the old employees. Little by little we're all being termed for some stupid reason.
These people don't care about you... It's all about them. If you brown nose alot then maybe you can make it. If you don't, you won't. You've read reports about wage ripoff. It happens here in Abilene too. Employees quit all the time. There's people working there making more or at least equil to me and haven't been there no where near as long as I have. They have almost as many vacation days as I did. I'm talking about them only being there 2-3yrs. It's all about who you know in upper management.
I don't recomend this company to anyone who wants more then just a quick paycheck. If they offered I wouldn't go back. I've given them my best for the past 8yrs. With no appreciation back.
By the way... There are alot of people still working there who have twice the I.C.E. Failures as me. It looks a little like discrimination to me!!!
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