Complaint / review text:
I have been doing website programming and design for for Yvette Murray and Holisitc World for a number of years. She contacted me early in 2009 to do some work on a new website for her.
I did the work. She was completely happy with it and I sent her the invoice.initially I told her the payment was due immediately because I had changed my policy and was now requiring payment soon as the work was complete.
The reason I changed my policy was because the year prior, Yvette Murray's brother, Jonathan Murray had constracted me to do some web work for him and I had to chase him for 90 days to finally get paid. The only way I could get him to finally pay me was I login into his site and removed the work I did. Which is only fair.
So nevertheless... After this experience I changed my policy. I told Yvette Murray this after I sent her the invoice. She wasn't happy about it. We had some discussions and I agreed to let her have her 30 days which she was normally used to. She did pay me $200 right away. The total bill was approx $530.
To this day she refuses to pay the balance of her account. She has stated to me in emails that she will pay and she even told me over the phone that she will pay, yet she still has yet to fulfill her end of the agreement.
Now she completely refuses to communicate with me.