Wow! Dianne! You Go Girl! I could not have said it better myself! I am a keen.com recovering victim as well. Thanks for the heads up on the new company. Keen took me for a financial ride about two years ago and then tried to tell me that they owned my name, my business logos and my customers! Customers I brought through the system that were already my long time customers.
Of course, I made no bones about emailing all of my customers and letting them know I would no longer accept calls through the Keen system because of their fraud practices and very grey areas of circumventing their own system to rip us off. They advertised me for more than a year after I left keen and even collected payments that should have been mine, but never received from them.
I was quite sad to see LiveAdvice.com drop out of site as well but your right, keen brow-beat them with the legal system for so long, that they finally buckled and left.
Folks, the only advice I can give in concern of Keen.com is, Be careful, you will get treated like gold for a while then become their play-toy and punching bag. They are a very abusive company with a customer service team that is really like robots. They just say and do what keens wants them to, regardless of what they truly think. One customer service person finally admitted to me that she knew what all they were doing but she could not do anything about it because she needed the job. She knew that they were defrauding the independent contractors and she knew they were skimming the top of the financial pool.
Just my personal opinion but, I hope the new company wipes them out because the only thing it would do is better the Internet and stop the rip-offs and abuse. I checked out your recommendation and your right, the other company has nothing to do with keen or PRN, bookstores or groups.
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