Complaint / Review
Agile Network Robb Miljus
Automated Mailroom, LLC., Automated Systems, Inc Lies, Lies and more lies... Stole over $20,000 and did not deliver on thier promise

I contracted with Robb and his company Agile Systems to implement and integrate an Agile shipping solutions with a product known as Mail Order Manager. I was going to buy a shipping solution already pre-made known as Harvey Solutions (and eventually did buy that solution)

He talked me out of buying the Harvey by cutting it down and saying that his solution was far superior had much great capabilities would be customized way beyond what Harvey could do and have a far great growth potential.

So I contracted with him for this much more expensive customer solution. According to the contract the implementation expense was about $5600 of the contract the rest was the software itself (about $16,000)

He required payment in advance... I must have been out of my mine. But yes i paid up front for 75% of the project.

Early in I had my doubts as it seemed his programmer was taken a lot of time to map fields that My on staff programmer could do in 25% of the time. Anyway i figured that was his issue. He contracted to get it done. Only issue is they could never get all of the fields mapped and working like they should, when they were indicating they were about done... I was asking why do you not even have the functionality of Harvey which cost $1300???

I could get an answer from Robb Miljus, he started dodging me, his programmer (John) was in my office and I asked him what the deal was. He admitted he felt the Harvey solution would be a better fit. It was already set to go, gave more and cost less.

I finally got a hold of Robb and told him unless he could give me what was promised that the project was over and i needed a refund. I told him if he felt he deserved it i would pay for some of his programming time (i just wanted to be amicable and get at least the majority of my $ back without a big hassle, if he was honest he would have jumped at that chance), he responded by saying he had put a lot of work in the project and he would just send over all of the bills for that work. AS mentioned the maximum impl cost was $5600, so he sent over fictitious bills for over $20,000 and refused to refund any of the money. This guy is just a flat out liar and thief! I went to an attorney and even gave an $1800 retainer... But I simply do not have the funds to proceed, I can try and file a fraud case as he certainly committed it by lying about the capabilities when he had to have known it was not possible.

I want my Money!