I have been trading Emails with this company for a month about 3k wow gold I purchased. I was told originally that it was in stock and delivery would take less than an hour.
They refused to answer any questions about why it was taking so long or give an estimate as to how long it might take. Every response consisted of wait plz, they are collecting and will give to you ASAP and any request for a refund was ignored. They still advertised they had it in stock and available for immediate delivery.
I talked to a couple of the live help associates to try to get an estimate of how long it might take to complete the order, but did not receive any answers. The first, Robert, said to log on to Wow and wait, I waited a couple of hours, and whenever I asked him if someone was going to log on to meet me, he only asked me to please wait longer.
The second associate, Jenna/Frank (used both names in intro), just said she could not say how long it might take, and to please not ask for a refund.
I talked to Jenna/frank a little while later (but failed to mention I already had an order) and said I would like to order 10k on the same server. She said they had it in stock and ready for delivery. When I declined to make the order she started saying please trust us and repeated will give you ASAP
When I filed a dispute with PayPal I received an immediate response that it was ready for delivery if I cancelled the dispute. (once you cancel a dispute you cannot re-open it) They still ignored requests for refund. I upgraded the dispute to a claim, and I guess PayPal was familiar with this company, because it took about 3 minutes for them to review the case and give me a refund.
Looking up their history on Google, I have found that this is their method of operating, and are known for not making deliveries. They also seem to own a large list of websites, that are all billed as gogoer.com after the order is placed. Two that I know of is wowgold. Ws and wowgold.com
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