Hello,
After our case I just noticed all of the other complaints that people post over here, so, I thought to post my case aswell as this is very odd.
We are a registered business in Europe, Romania. (Note: Romania, I think they take advantage of this because most of the people consider Romania as a high risk of fraud country.).
We opened a merchant account somewhere in February this year. Untill then we weren't processing credit cards, we have our own database with registered clients, fraud protection from maximind, in few words we use WHMCS billing system.
Now, after we successfully had our merchant account active at ccbill we decided to go ahead and use it.
In few days we notified all our clients that we can now accept credit card payments. This being said we got a lot of our clients interested and willing to use this payment method.
With the account setup, we set up on our site this payment methog, using your credit card, now since we set that up and customers were informed we got in 2 days somewhere around 25 payments for 126/123$ from clients already registered in our database, already using our services but untill now using another payment method such as paypal/alertpay, etc.
In one week after we received these payments we received an e-mail from ccbill fraud department that our account was terminated and they will no longer proccess transactions for our business and *they cannot provide me any other information about it as it is secret*.
I replied 3 times to that e-mail, I got one reply, same message telling me that our account is terminated and they are unable to give me more details about it.
I found out from a Live Chat operator that my account has problems with fraud. Thats all I found out.
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