I have been using Magic Jack for several months now and I think its great. I had problems initially but that was because I didn't read the directions carefully. As time went on I also had alot of questions. Finally, I am not a computer geek so I was a bit intimidated by it at first. But in all situations the Live Chat people have been extremely helpful and very patient even when it was evident that I hadn't read the directions.in retrospect, some of my questions were really, well, sort of stupid.
Now so far its been working great and I'm very happy with it. I purchased the 5 year plan and this could mean a $4000 savings to me over this time period. So I'd recommend it to anyone. Just follow the directions, read the FAQ pages and ask Live Chat if you need help beyond that.
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