Bought the computer, PowerSpec V350 on Sept. 22. Paid additional cost for one-year warranty at $39.99 includes "Lemon Policy". The computer was prone to freeze (5-10 times everyday). Finally decided to bring it for repair on Feb. 3. Got worse, not only with prone freezing, but it refuses to add or delete some info on the computer.
Called a couple of computer experts, not with Micro Center. One of them told me the repair service at Micro Centere does not know how to repair, but made it worse. With mt wits'end, I went back and declared the computer as a complete lemon. They refused to replace it even if it is still within a year for one-year warranty. I lost $547.67!
What a rip off. Contacted BBB of Central Ohio and Ohio Attorney General's office recently. Hopefully they would respond and be on my side for this ugly dispute. I would welcome any agency who would want to help me to recover the loss by either a full refund or the replacement and the renewal of warranty.
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