Complaint / review text:
Micro Center WinBook and rotten customer service!
Feb. 6th 2007 My WinBook computer was taken to MicroCenter for to get repaired as the computer wouldn't play CD's or read a printer disc. I was called several times saying the computer was repaired but everytime I went to pick up my unit it was still broken. When I have tried to check on the status of this computer I have had to wait on the telephone for over one hour, when I have been finally transfered I was either hung up on or disconnected. I have since contacted the corporate headquarters of Micro Center and they have been just as useless with promises bropken and a very unhappy customer. Is it unfair to expect this company to give a a replacment as it's now almost 2 months without a computer? My advice is to run as fast as you can from this company! This company puts out a crummy product as they are the producers of WinBook and PowerSpec computers! They want your money but don't care about you after they have gotten it! Buyer beware!