I signed up for this service a year ago. Upon navigating the site after paying for membership ($49.95) I quickly realized this was not what I was looking for. There is a money back guarantee offered, if you include a code that is listed on the website (gimmicky).
Anyway, I contacted them, within minutes, and was told I would be required to wait 50 weeks to request the refund. I was told to simply send an email, along with my ID, and they would take care of the issue (in 50 weeks).
Well, Its been a year now, and I've attempted to contact them repeatedly via email. I've received no response at all. I then decided to file a complaint with their local BBB. I will update the details of this matter as it unfolds. The BBB link is: http://www.bbb.org/wisconsin/business-reviews/internet-web-hosting/premier-hosting-inc-in-menasha-wi-44007030#complaint
Here's a link to their refund policy, thus far that they do not honor, or even acknowledge: http://www.truedropshippers.com/money_back_guarantee.htm
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