I was a paying member of GoLowBids.com for 3 months, starting in September. Before giving them any money, I looked online for any bad reviews of their company. I assumed that because I couldn't find anything wrong (and because they took payment through PayPal) that they were a legitimate business. Boy was I wrong.
At the beginning of November I won an auction, sent them my payment through PayPal, and sent them my picture and testimonial (as required). After a month, I hadn't received any info on the shipping of my item, so I started asking about it.
I opened a trouble ticket, and was told that the item would be on its way soon. After Christmas, I opened another ticket, and they responded by apologizing and telling me that I'd get it by January 7th. I opened another ticket after I didn't receive it as promised, they apologized, blamed it on their distributor, and said I'd have it within 3 weeks. I opened another ticket in February, one on March 4th, and another a couple days ago. They have stopped responding to all my inquiries. I just looked at their website, and they have had 3 more auctions for the exact same item I bought (even though they couldn't deliver mine!)
At this point, it is pretty clear that I won't be getting my money back or the item I paid for. I am putting this complaint up so that no one else gets taken in by this company, which also operates in the US, the UK, and Australia. GoLowBids.com is a fraud! They will take your money and run!
If you'd like to verify my story, go to http://www.golowbids.com/winners.php to look at their list of past winners. I won a Logitech Harmony 550 on 11/2/08 and paid for it soon there after. I haven't received it, and they've been ignoring my requests for information for over a month now. I'd be really surprised if anyone on their list of "winners" ever received their items.
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