On 29th December I ordered tobacco for my husband and paid 127.88 by direct bank transfer. I received confirmation that the order would be processed but that delivery might be delayed because of the New Year holiday.
My order was never received, my emails are unanswered and despite there being a message on the website for a few days saying they were experiencing delivery problems the website has now closed down.
My nephew also ordered around the same time with the same result.
The police are unable to take action and Consumer Direct Scotland have suggested that Euroconsumer are the only ones who may be able to help (but doubtful if they can), they can be reached on 0845 6040503.
Moira
Perthshire
United Kingdom
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