I have also been scammed by this horrific company and have put complaints on every site possible and will continue to till they are shut down so no one else buys from Mr. Vicale. This place is a joke. I however received my doll and it seems that most of you who paid with paypal didnt get your doll because he just let the time run out for you to get a refund and paypal should catch on to that with this company.
I paid with amex and maybe thats why I got my doll in a months time. But it looks like they threw it together in a day and it is terrible. Especially for paying 800.00 this doll looks nothing like my husband after it was painted, I asked for a Colts football uniform and I have a dark blue oversized shirt with stickers for the number, they couldnt put the name on it because the sculptress got sick so they just added a nice note in the box and pretty much said oops no name on this cause someone got sick.
They forgot the stand I bought, they overcharged me 45$ on shipping, they stated that it was 50$ to send to my APO here in Baghdad and the paint job was horrific. Whoever works there should be fired. This place is a scam... The doll had on white capri pants and sneakers and it did not resemble a football player. The hat was bright blue and very large for the dolls head. I emailed Mr Vicale and he gave me some lame excuse about why things werent done and they dont give refunds and that he could only refund me on the hat since that he agreed was messed up.
Nothing about missing the stand, the shipping overcharge and the name not being on the jersey. He made me pay extra for all these things and the doll total came to 800.00 and nothing but saying he would return 80$ for the hat. I hope this dont keep happenning to other people, but when I made my order I saw a list of alot of other people's orders so I am sure there will be alot more complaints here soon and he will not receive anymore business once he has ran away with all of our money.
I would send a letter to paypal letting them know what is going on with this company to see what they could do about it. I have emailed him back and he still hasnt returned my emails about everything else I mentioned. What a class act this guy and his lame company is. Beware!!
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