I was having a difficult time financially in the begining of December with the holidays approaching so I was looking for alternatives online. I honestly don't remembering seeing Trenton Financial in my search but I received a phone call from a Chris Jenkins x338 with Trenton regarding my eligibility for a $5,000 loan.
He went through all of the loan provisions and faxed me the paperwork to sign and send back with a copy of my photo ID. All of the paperwork I received looked legitimate and I came across a provision that stated they needed 6 months of payments up from to cover the insurance cost of the loan for the lender. So, as stupid as it sounds now, I went along with it a sent $700 via MoneyGram on 12/9/08 with instructions to send to Judy Savitch in the city of Cleardale in Canada. I then had to return my call to Chris with the reference number from the MoneyGram. He assured me when I called him back that everything looked good and the $5,000 would be deposited in my checking account the next day, December 10th.
I checked my account the morning of the 10th and did not see the deposit and I received a call from Glen Barbor x0 with Trenton Financial stating there was a problem with the loan. I returned his call and the automated system let me know that his ext was for the customer service department. He told me that the lender could not get the insurance to cover the loan with the $700 that I sent and that the insurance company was requiring an additional $700 in order to process the loan. As I realize now, i was a fool and did it again. Glen said to send to the same individual that I had on the 9th. So after work I headed to Wal-Mart to send another $700 (that I borrowed) to Judy Savitch in Canada. As soon as I did this I returned a call to Glen with the reference number and was told again that the money would be in my account on the 11th.
The morning of the 11th I checked my account and there was no deposit. I then received a call from a Matt (did not keep his ext) from Trenton and he stated that the loan had fallen through but my file was given to him for a "second" chance loan. All I had to do was send in $1400 and I would then be able to get a loan for $10,000. When I questioned him about this he got very beligerent with me and said he was doing me a "favor" by taking on my file. I told him that I wanted the money returned to me via MoneyGram just like I had sent it and he said that I would receive a termination package within 2-3 weeks and that I would have to wait until the Lender's monthly billing cycle, which happens to be the 9th of every month. When I confirmed with him that the money would be put into my account on January 9 he starting yelling at me saying that I was making him repeat himself. I just left it stating the I expected to see the money on that date.
I did go home and review the paperwork that I had been faxed and there is an article VIII Termination that states what Matt had told me but there is no reference in the paperwork as to who the lender is.
It is now December 30th and I have not received any information in the mail so I decided to follow up with them. When I dial the phone number on the paperwork I get an automated voice that says "goodbye" and hangs up. I have also tried to visit the website but for whatever reason can not access it.
I have kept all of my paperwork and notes and if the money is not there on the 9th of January I think that I am going to see what kind of recourse I have, if any. If this can help anyone else that would be great and if there are other people out there that this has happened to maybe as a group something can be done??? I am not sure but I am willing to see what, if anything can be done.
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