Okay, on 28 Nov, I placed an order for a game account, within a 2 hour period, I did receive a verification call, that was completed inside of a few minutes.
The next morning I received an email from Dawn Reed, stating that the account I had already paid for had been placed for sale by a "former" employee and offered a coupon. While this bothered me, it meant something that the company wanted to make right, and I used said coupon.
Its now been 2 days, I have tried contacting the company a multitude of times, via phone, email and their "24/7" Live support. All without any avail.
Their "account manager" does not answer his/her phone EVER, their live support that is supposedly 24/7 is never there, and they dont repond to any emails.
Their website advocated delivery withing 2mins to 24 hours, its been well in excess of that. No company should be operating with this horrible of a customer service.
If someone from the company wishes to respond to an email I have sent and deliver said product to me, I will be glad to amend this.
I am already on the phone with the BBB, and my states internet fraud department this evening to file complaints.
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