Please read all of it. All about customer service and support at [email protected] (Gamepal.com - Gamewar.com)
Hopefully this log will save other persons money. Accountgear.com, Gamepal.com, Gamewar.com that is same company with a lot of different websites. They trying blackmailing customers who have any objections, like me. I was (and still) waiting about 70 hours, for my Age of Conan account (should be max 24h from bank account charge);
No response at all, untill my first complain at the usacomplaints.com.
I lost 58$, half day work. Hopefully nobody gonna lose more.
7/22/09, AccountGear Support wrote:
Hello,
Thank you for your order with us. We appreciate your business and continued support.
We regret to inform you that we are currently experiencing problems with the account you ordered. We are experiencing technical difficulties with the account you recently purchased. We attempted to contact the game developer to resolve the issue but they are requiring extra information and the response time with them is taking to long.
We believe we can resolve this issue with the game developer, and if we do, we will deliver it to you at NO EXTRA COST, however right now we owe you an account, so we will be providing you with a gift certificate code which can be used to purchase ANY account on our website as a direct result of not being able to deliver this account to you. As an added bonus, we are bumping your order up so you will receive the following certificate below
Please choose up to 3 account (s) that you may want in exchange for this account up to the value of $80.00. Please provide us the following information
1). Which game
2). Which server
3). Which class
4). Which race
5). Which level
Once we receive this information, please allow to 1 to 24 hours to deliver your account by email.
If you cannot find an account you want, please let us know, and we will try to figure out another solution to meet your satisfaction. Upon the next email, you will receive your information. If you have any additional questions, feel free to let us know, thank you, and we apologize again if this has caused any inconvenience.
Thank you!
Jermaine Chase
Accounts: QA Agent II
www.accountgear.com
On 7/23/09, rafal ciupa wrote:
1). Age Of Conan
2). Dagon - EN
3). Demonologist
4). Stygians
5). 80
On 7/23/09, AccountGear Support wrote:
Unfortunately, we are not going to deliver your order until the reports on the internet are removed. Upon doing this, we will deliver your order. Presently you're claiming that we're stealing your money when in fact we are not. We clearly mentioned in the email the following below
Once we receive this information, please allow to 1 to 24 hours to deliver your account by email.
Please remove or update the listing so we can issue delivery on your order.
Regards,
James
www.accountgear.com
On 7/23/09, rafal ciupa wrote:
No, I gonna get account details first, and after that I delate my post. Fair enought?"please allow to 1 to 24 hours" - No I will not allow u another 24 hours. U had 70 hours
Up to you
Rafal
On 7/23/09, AccountGear Support wrote:
Rafal,
Once it is removed, we will issue delivery.
Regards,
James
www.accountgear.com
On 7/23/09, rafal ciupa wrote:
That looks like a blackmail for me:) No, acc details first, after that i delete my post.
Rafal C
On 7/23/09, AccountGear Support wrote:
Rafal,
Let us know when it's completed. You could be playing your Conan account right now.
Regards,
James
www.accountgear.com
On 7/23/09, rafal ciupa wrote:
U are taking a piss mate. I know one thing, u gonna lose more money then me, coz that post. I gonna delete it, after receive account details. And one more thing. Why u didn't send me account at the begining?
On 7/23/09, AccountGear Support wrote:
How are you going to delete it when it's impossible to delete?
Regards,
James
www.accountgear.com
On 7/23/09, AccountGear Support wrote:
On 7/23/09, rafal ciupa wrote:
Up to u how we finished that case.
Rafal C
On 7/23/09, AccountGear Support wrote:
Rafal,
Thank you for your email.
As stated, we will not deliver anything until it's been removed. Please update us when this is completed. This will be our final reply until we hear back from you in resolving this issue.
Regards,
James
www.accountgear.com
On 7/23/09, rafal c wrote:
Pffff tomorrow I gonna go to my bank branch for charge back, and believe me I gonna put all of ur conversation to my complaint. Have a good night.
Rafal C
On 7/23/09, AccountGear Support wrote:
Rafal,
Well at least everyone will know we tried to resolve this situation, but it will show you don't want to cooperate.
Regards,
James
www.accountgear.com
On 7/23/09, AccountGear Support wrote:
Remember, all it takes is 5 minutes to do this, and you'd have your account within minutes after you emailed us back. However, it's your call.
Regards,
James
www.accountgear.com
On 7/23/09, rafal ciupa wrote:
No mate, that sound like a threatening. Anyway I brought that acc for 58$ It wasn't for free, and u ain't doing me favour giving me it. That is ur bloody duty.
Acc first after that i gonna delete comment. End of story.
Rafal C
On 7/23/09, AccountGear Support wrote:
How can we believe you when you are lying right now? It is IMPOSSIBLE to delete it, check yourself. So tell us what you'll do to make this right so we can conclude this.
If you can prove to us otherwise, then we will gladly deliver and conclude this transaction immediately.
Regards,
James
www.accountgear.com
On 7/23/09, rafal ciupa wrote:
Ok end of topic. I will not prove u nothing... Why? Coz u got ur money:) at ur account. U just cheating peoples, simple as that. And u know what, tomorrow I gonna raport internet crime to moneybookers, and my bank as well.
Cheers mate;
Rafal C
Rafal c
Perthshire
United Kingdom
0 comments