Complaint / review / scam report
Luminous Brites

Complaint / review text:
In October 2008 I responded to an unsolicited email from advertising a teeth whitening product. I ordered the product for $4.99 and it was sent to me.

In November 2008 the same account I used to purchase the whitening product was debited by the same company,, for a larger supply of the product in the amount of $88.97.

I did not authorize the company to debit my account for any product except the teeth whitening product and gave no one in the world permission to use my account for any purchases whatsoever after the original order of the teeth whitening product purchase.

Calling their office number: 1-866-440-7533 resulted in a conversation with a customer service person who told me that because I did not "cancel my membership" after the initial order they sent the subsequent larger order and billed me for it. He told me to send an email to [email protected] requesting to be removed as a "member" and that I could take up the billing issue with the support person responding to me email.

I did not become a member of any sort with or with "luminous brites" at any time that I am aware of. As of this writing, although I sent the requested email to [email protected] I have not heard back from them.

Thiis is a fraud and i need my money back.

Contact information:

Offender: Luminous Brites

Country: USA   State: California   City: Glendale

Category: Internet & Web


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