After 4 years with Directway/Hughesnet, you would think I had learned my lesson. NOT! I even quit service once last year because it was sooo bad!
The idiot that runs Direcway/Hughesnet/Directv is one of the greatest rippoff artists of all time. He also owns the company that manufactures the crap you use to get TV or internet. Does he care if your service works? Hardly!
He is making his $ either way. Signup and you buy his DVR/Modem and then you pay monthly for the worst service. I had to switch to DishNetwork for a satelite TV that would work. I don't have cable and there is no RF. Even the phone company can't offer more than ISDN at $170 PM.
I don't like the "tech support" in India either. Language and knowledge are both issues. They can't deviate from the scripts they have to read and they have NO knowledge of the systems. Sometimes, if you get really nasty with them (hard to do because they are nice people) they will connect you with a real tech in the States that speaks U.S. English.
Congress is always looking for something to investigate... Try Hughesnet. It deserves looking into for public scams. If you can, DO NOT sign up for Hughesnet!!! Their satelites are always having a problem in your area. You will hear that, over and over and over and over...
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