Being new to the internet and a little niave I responded to an e-mail survey stating I had won a new laptop computer, I simply had to complete a short survey. About thirty minutes into a survey trying to entice me to try their products or give me a choice amongst them I decided to try Ivorywhite for free if I paid the shipping.
Anxious to finish the survey that drug on and on I finally decided it might go on for hours so chose to cancel or exit out. The next day I received e-mails from a number of sources which I did not respond to from the survey. Unfortunatly shortly thereafter I also received a package from Ivorywhite which I opened not even recalling ordering it (which I did not)
On my next billing statement of my credit card (which I used to pay for the "free offer" shipping) I was charged $3.44 plus $1.43 which was fine until I received a second bill for $78.41. I called them and was told to send the product back which I did but never received a credit on my card but "did" receive another shipment and another charge to my card of $84.36.
I called once more and was told by "Jerry" to send it back also with a "number" designated on the outside of the box. I followed all instructions but never got my money back and was told I never wrote the number on the box (which I certainly did) "Jerry" confirmed receiving the product back but said I would receive no credit. I asked them to return that unmarked box to me but of course they did not! A gullable senior answering e-mails. B.G. Op. Ks.
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