My sites are hosting in the 1and1.com company, about 3 month.
The serever where my sites are hosting are fall down at the 10/22
and did not work.
1-
It take them about 3 days until they fixed the proble.
At this time our sites did not work.
2-
When it become working, I saw that they recover my sites form the 10/22.
3-
In the last days I write them several times to recover my files including the production data base to the 10/22 or at least 24/48 hour before.
4-
Now they write me that they can not do it, they can not recover the data base and I have to live with the 10/9 files and data base.
5-
What can I do? Costumer sign and did business via the sites, I lost them data from the 10/9 till he 10/22.
6-
They write that they have backup 24/48 hours, but not.
Elimelech
ISRAEL
Israel
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