PEPLTD is a Canadian company We have always believe that honesty and trust are very import in business.
We trust most people but this time we got it wrong. We purchased 22 ton of scrap power supplies from Top Ten Recovery (Top Ten Asset Recovery Inc.) and after three months when the shipment arrived in Hong Kong we found out that they had only shipped 1775 Kg, less that 10% of what we had paid for.
They now use different names in there advertising which are:
TTA Recovery or Recovery TTA
Address: 362 Gulf Breeze
phone: 1-888-363-5552 or 404-734-5138 or 404-348-6492
Fax: 727-865-5194
January 22/08 we got an email from Top Ten Recovery advising us that they had scrap power supplies for sale. We phoned Chris, the manager, who advised us that they had 27 ton on hand.
January 24/08 we opened a purchase invoice, contract, for 22 ton (one full container) CIF HK We asked if we could give them a deposit on the order but he said they required full payment before they would start loading the order. We wired the full amount to TOP TEN RECOVERY LLC direct to their bank.
Feb. 27/08 we got an email from Chris giving us the container number and the name of the Vessel along with the scheduled sailing date of Feb. 13/08.
After a week we phoned and asked for the weight certificated which would have been given when the container was delivered to the terminal. He was advised that this was needed to make up accurate documents but we never received confirmation as to the weight.
After three weeks we found out that the container was still in Savannah Georgia.
March 9/08 we were in contact with ANL the container line through their New Jersey office. They advised us that the container was scheduled to sail but they required Bill of Lading instructions. We told them that we did not have the weight receipts for a actual weights. But we could guess because we knew what we had paid for after B/L was made ANL ask for payment for the shipping charges. We told then that we had prepaid the freight with TOP TEN. Terms were CIF Hong Kong.
We phoned Top Ten and asked them to pay the ANL ocean freight charges.
March28/08 we received confirmation from ANL that Top Ten had made the payment and ANL forwarded the Original Ocean Bills of Lading to us.
Because we did not receive the weight certificate from Top Ten and we have to flew to Hong Kong to witness the receipt and unloading of the container there.
April 25/08 we went to an international terminal in Hong Kong where we waited for the delivery of the container. The container arrived and we cut the seal and opened the container. Everything was as per the pictures received from the loading in Georgia. We got three weight ticket from the HK container yard public scale that showed that there was only 1,775 Kg net weight of Power Supplies shipped.
We called Chris told he we order 22tons merchandise not 2tons he said he would supply the weight receipts from Georgia but he never supplied. We Emailed him and told him that if it was a mistake just correct but if he tried to cheat us we will not let then get away with cheating. Since then he will not pickup our phone or reply to our emails.
June 26/08 we contacted the Recycling Business Assistance Centre to report the problem to them and ask them for help. That night he sent an email saying he would try to arrange another shipment after July 4th holiday but would not give us a date or time period when he would ship.
We have asked them to correct the problem but he just refuses to answer our questions and cannot give us shipping date. We only received some pictures of power supplies but not proving that he had sufficient to supply over twenty tons to complete the order.
We contacted the Attorney Generals of FL and GA and the FTC. Gov and the Atlanta police department who gave us two words SUE HE.
We e-mail TOP TEN told then what we did and sent them a copy of reply from the Attorney General. Last week they send us a partial refund but they are still owing us. They also advised us that If we post any negative information on there company they will take legal action on our company.
We post this story hopping that we can stop this type of fraud being committed to others victims.
Also we need smart people give us some advice how can we get our other $8211.75USD back? Or best way to stop this crime.
Pep
port moody, British Columbia
Canada
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