Complaint / review / scam report
CCNow, - Roguelands Vegetable Seeds Company
CCNow - Roguelands Vegetable Seeds Company Failed to Deliver Product

Complaint / review text:
CCNow is an authorized retailer for Heirloom Tomatoes, listed on numerous sites, but basically all selling seeds provided by the manufacturer: Roguelands Heirloom Vegetable Seeds Company.

Aug 21 - I made an on-line purchase and received a shipment confirmation Aug 23. Contract agreement between the two companies' states that no shipment confirmation may be sent to customer before actual shipping takes place. Web site (http://www.vegetableseed.net/index.html) indicates 4-10 days delivery.

Sept 8 - no merchandise received. My inquiry was directed to CCNow, and I was informed of a stop order and reshipment.

Sept 16 - products not received.inquiry with CCNow and was told shipping is 1 - 2 weeks (again, website indicates 4-10 days). Also, told to wait until Sept 22. That date came and went without delivery.

Sept 23 - filed another complaint with CCNow.

Sept 24 - requested an immediate refund with both CCNow and apparent suppliers email address, [email protected] Neither entity acknowledged my request for refund.ccNow stated that I should wait another three days for delivery (obvious blanket message because I received it before). I responded that it was unacceptable; I wanted a full refund, immediately.

Sept 25 - received message from CCNow regarding another reshipment and an additional message stating that they had requested information or a refund from the Seller. This is, in my opinion FRAUD.ccNow is the seller, as reflected on my receipt. Additionally, I believe Credit card association rules specifically prohibit credit card factoring, that is, taking a credit card payment on behalf of another company.ccNow misrepresent their position in my transaction a has failed to provide services and refund my money

Contact information:
Date:

Offender: CCNow, - Roguelands Vegetable Seeds Company

Country: USA   State: Minnesota   City: Eden Prairie
Address: 9625 W 76th Street
Phone: 9536465139

Category: Internet & Web

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